Privacy Policy
Last updated: 2026-09-22
Open Sesame Garage Door Service respects your privacy. This policy explains what information we collect, how we use it, and how you can contact us about your information.
Information we collect
We may collect information you choose to provide when you call, text, submit a form, request service, book an appointment, or otherwise contact us. This may include your name, phone number, service address or general service location, email address if provided, appointment details, garage door service needs, photos or notes you send, and payment or invoice information handled through our service providers.
Our website and communication tools may also collect basic technical information such as page visits, call source, referral source, browser type, device information, IP address, and similar analytics or call tracking information.
How we use information
We use information to respond to requests, schedule and provide garage door service, send appointment and service updates, prepare estimates and invoices, process payments, improve our website and advertising, prevent fraud or misuse, and keep business records.
Calls, texts, and SMS consent
By contacting Open Sesame Garage Door Service or submitting a service request, you agree that we may contact you by phone, text message, or email about your request, appointment, estimate, invoice, or related service communication. Message and data rates may apply. Message frequency may vary. You can reply STOP to opt out of text messages or HELP for help.
We do not sell, rent, or share SMS consent or phone numbers with third parties for their own marketing purposes. Information may be shared only with service providers that help us operate our business, such as scheduling, call tracking, messaging, payment, website, analytics, or advertising tools, and only as needed for those services.
Service providers
We may use third-party providers, including scheduling, customer management, call tracking, website hosting, analytics, advertising, payment processing, and communication platforms. These providers may process information for us so we can answer calls, track service requests, schedule jobs, send updates, and operate the business.
Cookies and tracking
Our website may use cookies, call tracking scripts, analytics tools, and advertising technologies to understand how visitors find and use the site, measure calls and form submissions, and improve marketing performance. You can control cookies through your browser settings, but some features may not work the same if cookies are disabled.
When we share information
We may share information with service providers working on our behalf, when needed to complete a requested service, to process payments, to comply with law, to protect our rights, or in connection with a business transfer. We do not sell personal information.
Data security and retention
We use reasonable measures to protect information. No website, phone system, or electronic storage method is completely secure. We keep business records as long as needed for service, accounting, legal, warranty, and operational purposes.
Your choices
You may ask us to update, correct, or delete information where legally and practically possible. You may opt out of marketing texts by replying STOP. You may also contact us directly by phone.
Contact us
Open Sesame Garage Door Service
DBA of Open Sesame Door STL LLC
Phone: 314-897-4721
Website: https://opensesamegaragedoorservice.com/